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Seth Godin is an American entrepreneur, author and public speaker. Godin popularized the topic of permission marketing. In this video he does not only give his personal view on what he thinks is the difference between managers and leaders. He also explains what´s different in todays economy compared to 10 or 15 years ago – it is no longer all about factories.

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Steven Pinker, Harvard College Professor and Johnstone Family Professor in the Department of Psychology at Harvard University, explains the logic behind using innuendos instead of speaking straight.

Relationship types (dominance, communality and reciprocity) are reflected in language. If the relationship type  is not clearly  defined, innuendos are one way to avoid conflict. Moreover, the content of innuendos only create individual knowledge instead of mutual knowledge and that´s why their content (if inappropriate) can be “taken back”.

The video also explains, why for example calling the boss by his or her first name might cause akwardness among employees  instead of comfort. It also explains why mutual knowledge is so important in change-processes. This leads us back to the key role that access to information has in a democracy.

For more videos from the RSA go to RSA Comment.

 

 

 

This lively RSA Animate, adapted from Dan Pink's talk at the RSA, illustrates the hidden truths behind what really motivates us at home and in the workplace.

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